STORE POLICY

  1. We always call 10’ after the scheduled appointment. If there is no appearance and no notice after 15’, the appointment is canceled.
  2. In case of any delay for any service, appointments will be adjusted based on availability.
  3. If a client does not show up for an appointment, the next booking must be prepaid.
  4. After the third “No-show” without prior notice, we will no longer be able to schedule any appointments at our stores.
  5. For hygiene reasons, clients with onychomycosis (nail fungus) must bring their own files and buffers, which are also available for purchase at our store for an additional charge. They must bring these tools to every appointment.
  6. The application and maintenance of artificial nails are charged based on length.
  7. If, during the maintenance of artificial nails, our technician determines that removal and reapplication are necessary, the client will be informed and charged accordingly.
  8. Additional charges apply to nail services for:
  • Powders
  • Cat eye
  • French manicure (depending on nail length)
  • Ombre
  • Baby boomer
  • Nail art
  • 3D nail art
  • Removal of semi-permanent polish (done by another technician)
  • Broken nails
  1. Maintenance of artificial nails with 3 or more broken nails is charged as a full application.
  2. If, during the maintenance of eyelash extensions, our technician determines that removal and reapplication are necessary, the client will be informed and charged accordingly.
  3. We never perform eyelash extension maintenance on glued lashes.
  4. Eyelash extension maintenance is charged based on weeks.
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